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December 12, 2014 - 12:34pm

As Christmas nears and the temperature drops, many of us find ourselves 'nesting' in for the winter.    We are comfortable coming home at the end of a long day, sipping a bowl of soup, slipping into our footed PJ's, and curling up on the sofa with a big mug o' hot chocolate while watching the endless run of Christmas movies on TV over and over.   Not that there is anything wrong with Christmas movies - I have a few that are a 'must watch' each year.   We know the plots, we can recite the dialogue, and yet we continue to tune in for Christmas movie marathons with glazed and heavy eyes.

September 4, 2014 - 5:18pm

Having just returned from a week-long business trip, I had the opportunity to experience customer service from a different point of view.  As the customer.  And it was eye-opening.   Returning home on the plane, I had time to reflect on just exactly what and why it was that made me think about the treatment I had received.   What stood out?   How was it different from what I, or my colleagues, or the businesses in my area provide?   What I discovered on that trip has made a difference in the way I perceive 'customer service', both from a provider and a customer perspective...

May 14, 2014 - 1:24pm

Everyone loves some good BBQ, right?   At least most folks do.  I also enjoy outdoor dining, especially if the food is good and the vibe is unique, funky or different.  Here it comes...wait for it....EUREKA!   I have found it!    Little Mo's BBQ on Hwy. 76 in Branson West (the Notch area, for locals) has all of this, with strong emphasis on good food.  Billing itself as "True Que", this little outdoor BBQ joint, and I use that term...

April 9, 2014 - 11:43am

Let me begin by saying that as a ticket seller, I have seen many shows throughout my years in this business.  Not only in Branson, but other places as well.   There are some great shows in Branson that I recommend every day to my customers - they are good entertainment, and a good value.   However, it takes something quite out of the ordinary to make me recommend a show to EACH of my customers, and that is the production of "Jonah" at the...

March 3, 2014 - 4:16pm

As the winter wears on (and on, and on...), I find myself anticipating spring even more than usual.   While everyone's stories of how deep the snow is at their place, or how they survived sliding out of their driveway are all interesting, I am longing to hear someone complain just once about the over-abundance of blooms on their daffodils.  Or how the crocus is taking over the yard.   Or maybe how the blueberry bush is greening up too early, and they are worrying that they didn't plant enough tomato plants.   

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